exxo.store | Effective Date: 26 March 2026 | Last Updated: 26 March 2026
1. Introduction
This Cookie Policy explains how SYNTRIX NEXUS LTD ("Company"), registered number 17119014, 20 Wenlock Road, London, N1 7GU, England, United Kingdom, uses cookies and similar tracking technologies on the exxo.store platform at https://exxo.store. It should be read alongside the Privacy Policy. Unless otherwise defined in this Policy, all capitalised terms shall have the meanings ascribed to them in the Terms and Conditions.
2. What Are Cookies
Cookies are small text files stored on your device when you visit the website exxo.store at https://exxo.store (“Platform”) . They allow the Platform to recognise your device, remember your preferences, and collect information about your interactions. References to 'cookies' in this Policy also cover web beacons, pixel tags, local storage objects, and session storage.
3. Legal Basis
The Company's use of cookies is governed by the Privacy and Electronic Communications (EC Directive) Regulations 2003 (PECR) and UK GDPR. Strictly necessary cookies do not require your consent. All other cookies require your prior, freely given, specific, and informed consent, obtainable via the cookie consent banner displayed on your first visit. You may withdraw consent at any time without affecting prior processing.
4. Cookies We Use
4.1 Strictly Necessary (no consent required)
Strictly necessary cookies are required for the operation of the Platform and enable core functionality such as security, network management, account authentication, and order processing. These cookies cannot be disabled as the Platform would not function properly without them.
| Cookie | Type | Purpose | Duration or until manually deleted |
|---|---|---|---|
| session_id | Session | Maintains active login session | Session |
| csrf_token | Session | Cross-site request forgery protection | Session |
| cart_token | Persistent | Retains shopping basket contents | 24 hours |
| auth_token | Persistent | Maintains persistent login if selected | 30 days |
| consent_status | Persistent | Records your cookie consent choice | 12 months |
| fp_token | Persistent | Device fingerprinting for fraud detection, bot prevention and security purposes, which are considered strictly necessary for the operation and protection of the Platform. | 90 days |
Strictly necessary cookies are used on the basis of legitimate interests, while all other cookies are used on the basis of consent.
4.2 Analytics Cookies (consent required)
Analytics cookies help us understand how Users interact with the Platform by collecting information such as pages visited, time spent on the site, and navigation patterns. These cookies are used to improve the performance and usability of the Platform.
| Cookie | Type | Purpose | Duration |
|---|---|---|---|
| _ga / _gid | Persistent | Google Analytics: collects pseudonymised usage data and traffic analysis | 2 years / 24 hrs |
| _gat | Session | Google Analytics: request rate throttle | 1 minute |
| analytics_session | Session | Internal page-flow and navigation tracking | Session |
4.3 Functional Cookies (consent required)
Functional cookies enable enhanced features and personalisation, such as remembering your preferences, settings, and account details to improve your experience on the Platform.
| Cookie | Type | Purpose | Duration |
|---|---|---|---|
| lang_pref | Persistent | Language and region display preference | 12 months |
| currency_pref | Persistent | Display currency preference | 12 months |
| recently_viewed | Persistent | Recently viewed product history | 30 days |
4.4 Third-Party and Payment Processor Cookies
Third-party services integrated into the Platform may set their own cookies independently of the Company. These include: payment processors and card networks (which may set session and fraud-prevention cookies during checkout); reCAPTCHA (Google LLC) (set for bot protection); and any identity verification provider used during KYC. These cookies are governed by the respective third parties' own privacy and cookie policies. The Company does not control them and recommends reviewing the applicable policies before interacting with embedded services.
5. Cookies We Do Not Currently Use
The Platform does not use: behavioural advertising or retargeting cookies; social media tracking pixels (e.g., Meta Pixel, X/Twitter Pixel); or cookies that transfer data to advertising networks or data brokers.
6. Managing Your Cookie Preferences
6.1 Cookie Consent Tool
A consent banner is displayed on your first visit. You may accept all cookies, accept strictly necessary cookies only, or customise your preferences by category. Your choice is recorded immediately.
6.2 Browser-Level Controls
You may control or delete cookies via your browser settings. Disabling strictly necessary cookies will impair Platform functionality. Browser-specific instructions:
- Google Chrome: chrome://settings/cookies
- Mozilla Firefox: about:preferences#privacy
- Apple Safari: Preferences > Privacy
- Microsoft Edge: edge://settings/privacy
6.3 Do Not Track
Some browsers transmit a "Do Not Track" (DNT) signal to websites. The Platform does not currently alter its data collection practices in response to DNT signals, as no universally accepted standard for responding to such signals has been established. The Company will review this position as standards develop. You may instead manage your preferences using the cookie consent tool described above.
7. Data Collected via Cookies
Depending on cookie type, data collected may include: IP address; browser and device information; pages visited and navigation paths; session identifiers; and transaction-related signals for fraud detection. All personal data collected via cookies is processed in accordance with the Privacy Policy.
8. Updates to This Policy
This Policy may be updated at any time to reflect changes in technology, law, or the Company's cookie practices. The updated version will be published with a revised effective date. Continued use of the Platform after publication constitutes acknowledgement.
9. Contact
Legal Name: SYNTRIX NEXUS LTD
Trading Name: exxo.store
Company Number: 17119014
Registered Address: 20 Wenlock Road, London, N1 7GU, England, United Kingdom
Website: https://exxo.store
Privacy and Cookie Queries: [email protected]
This Cookie Policy was adopted by SYNTRIX NEXUS LTD on 26 March 2026.